Help and support - My Account
Help and support
Find your Person ID number
Your pension plan assigns you a Person ID number (PID) when you become a member. Your PID helps protect your personal information and privacy. Find your PID on any mailed statements, including:
- Welcome package (Enrolment confirmation statement)
- Member's benefit statement
- Pension statement
Please contact your pension plan if you can’t find any of these statements. Your employer does not have access to your PID.
Resolve username and password issues
Contact your plan
Get in touch for further assistance with sign in or registration. Click below to visit your plan’s Contact us page. Support is available from 8:00 am to 4:30 pm (PT), Monday through Friday.